TALK TO US

 

We'd love to hear from you

 

E-MAIL

info@ictmedicalco.com



PHONE

+971-50-571-7673

 
 
 

FIND US


Visit our shop

 

​ADDRESS

P20, France Cluster, International City, Dubai

 
 
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FAQ

1

Order & Payment

We have several payment options, 

including COD(Cash on Delivery), Paypal, Credit Card, and Account Transfer. 

If you want to process with another payment term, please contact customer center directly. 

2

Shipping

We'll deliver all the order within 2-3 days(working days) within all regions in Dubai. 

In case of other Emirates, it takes 4-7 days(working days). 

If you have any urgent order, please contact us so that we can do 

3

Exchanges

& Refunds

Cancellation or refund due to simple remorse is not possible.

We'll process the exchange or refund if there's a functional issue,

over expiry days, or shipped wrong goods. 

It will be accept when items are in new condition, and free of damages by the customer. 

For a exchange and refund, you should mail out your items within 10 days(working days)

from the receipt of original order. 

In case of Exchange, it will be re-dispatched with 2-3days(working days) after receipt, 

In case of Refund, it will be processed as per the payment term after checking goods. 

4

Customer Center 

Operation Time

Customer center is opened from Sat - Thur from 9:00AM till 6:00PM(UAE standard time)

It is closed in Fridays, and public holidays.